Returns & Exchanges
At Daniel Jewellers & Vendors, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, you may return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Contact our customer support team or visit our online portal with your order number and email address to begin the return process.
Secure Packaging
Place the item back into its original presentation box and pack it securely in a shipping carton to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our quality assurance team inspects the item to ensure it meets our return standards, we will issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing